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Privacy Policy

Last updated: 2025/06/24

Who We Are

Our website address is: https://www.hearthandlarder.co.za.
We are Hearth and Larder, a South African online store providing pantry staples, spice blends, and homestead-inspired products and resources.

What Personal Data We Collect and Why

Comments

When visitors leave comments, we collect the data shown in the comments form, plus the visitor’s IP address and browser user agent to help spam detection.

An anonymized string (hash) from your email address may be sent to Gravatar to check if you’re using it. Their privacy policy is at: https://automattic.com/privacy/.

Orders and Checkout

When you purchase from us, we collect your name, billing/shipping address, contact info, and order details. This info is used to:

  • Process and fulfill your order
  • Send order-related emails
  • Prevent fraud or abuse
  • Comply with legal obligations

We do not store your full payment details. All payments are securely processed through PayFast or PayPal.

Newsletter Signups

If you sign up for our newsletter, your name and email address are stored using MailPoet to send occasional marketing emails. You can unsubscribe at any time using the link in our emails.

Media

If you upload images to the site, avoid images with embedded location data (EXIF GPS). Visitors can download and extract that data from images.

Cookies

If you leave a comment or log in, cookies may save your login, preferences, or screen settings. See “Cookies” above for full technical info.

Analytics

We may use tools like Google Analytics to understand how visitors use our site. These tools may use cookies to collect non-personal data.

Who We Share Your Data With

We do not sell your data. We may share limited personal info with:

  • Payment processors (e.g. PayFast, PayPal)
  • Email marketing services (e.g. MailPoet)
  • Spam/security tools (e.g. Wordfence, Akismet)

How Long We Retain Your Data

  • Comments and metadata: indefinitely
  • Orders: as long as required for accounting and legal purposes
  • Registered users: until account deletion
  • Newsletter subscribers: until unsubscribed or deleted

What Rights You Have Over Your Data

You may request an exported file of the personal data we hold or ask us to erase it (excluding data we must keep for admin, legal, or security reasons).

To request this, email: info@hearthandlarder.co.za

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. Data may be processed outside of South Africa via secure third-party services.

Contact Us

If you have any questions about this policy, contact us at:
info@hearthandlarder.co.za

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